Frequently asked questions

Every helmet we sell is tested to ECE 22.06, the European standard, and carries its label inside the shell. The certificate for each model is on its page.

Measure round your head just above the eyebrows. Each helmet page lists the sizes in centimetres; between two, try the smaller, as the lining beds in after a few rides.

Yes. The shoulder, elbow and back protectors in our jackets come out for washing, and each one can be bought on its own.

We stock spare visors, pads, buckles and zips for everything we sell, and our workshop mends jackets and bags for a small fee.

Orders leave within one working day and take two to five days to arrive. You get a tracking link by email as soon as yours is on its way.

Yes, to forty countries. Shipping and any duties are shown at checkout before you pay.

Free on orders over $150, and a flat $9 below that.

Cards, Apple Pay, Google Pay and PayPal, through a secure, certified payment provider. We never see your card number.

Yes, within 30 days, unworn and in its box. Write to us and we send a return label; your first return is free.